FAQ
Frequently asked questions
Short, honest answers. If you can't find something here, write to us.
Getting started
What is Buddy Forever and who is it for?
It's a planner for clinical-year dental students. It keeps the shared calendar, patients, appointments and class quotas of students who work in buddy pairs in one place. It doesn't replace the official patient file; it's a personal planning tool.
How can I join?
The app is a closed beta and opens by invitation. You apply on the Request an invite page and our team sends you the beta code themselves. The first pilot runs in spring 2027 at Altınbaş University.
Do I need to install anything on my phone?
No. The app runs in the browser and you can add it to your phone's home screen if you like. There's no separate app-store app for now.
Buddy and pairing
What's the difference between an invite link and a pairing code?
An invite link is valid for 48 hours and single use; you pair instantly when the person you sent it to opens it. A pairing code has six characters; when your buddy types it you get a request, and nobody sees anything until you approve. A short code can be overheard or guessed, so it only creates a request.
What happens if I end a pairing?
The app asks first. Past appointments stay readable to both of you. Upcoming visits where your former buddy would assist go back to Draft and the operator is told; the other side is also told the pairing ended.
Can I use it without a buddy?
You can skip the buddy step in setup; your calendar, patients and progress work. Shared free sessions and the approval flow need a buddy. For a single session you can also invite a classmate by code as a temporary assistant.
Patients and privacy
Do I need to enter real patient details?
No, and you shouldn't. Every patient is a nickname you make up; there is no field for a name, initials, file number or phone, and you shouldn't write them in the notes either. Your faculty's rules may differ; if you're unsure, ask your instructor first.
Who can see my patient records?
You can. Your buddy sees a patient only while assisting on a live appointment. Admins never see patient records.
Does the app send me emails or links?
We send no emails apart from sign-in codes; every notification is in the in-app inbox. The app never sends you a link to click, only codes. You create an invite link yourself and send it yourself.
Can I export my data or delete my account?
Yes. “Export and import” downloads everything you own as one JSON file and can restore it later. Deleting your account is permanent and different from signing out; it offers an export first and asks for your password again. You can change your mind within 7 days; your data is fully removed within 14 days and disappears from backups within 5 weeks. The pairing ends and your buddy is told.
Appointments
What if my buddy doesn't answer my proposal?
A proposal nobody answers goes back to Draft after 24 hours (or two hours before the session) and you are both told. Nothing hangs in limbo.
Can I change an approved appointment?
Not alone; an approved appointment belongs to both of you. “Request change” lets you suggest a new time, assistant or work, or ask to remove the appointment. Nothing changes until the other person approves. If you want to change the assistant, the approval has to come from the new assistant.
When can I mark an appointment completed?
Once its start time has passed. When you tap “Completed” you tick the work done and the points go to the class. If the patient didn't come, you mark “No-show”.
Progress and presets
What if my school has no preset?
All 104 dentistry faculties are in the list; for now only Altınbaş has a preset. At another school setup says so plainly and you add your classes yourself. You can share your classes with classmates by link, and apply to help build an approved preset; admins approve or decline with a note.
What if my faculty's points are different?
The ready-made points are only a starting value. You can edit any item's points and add an operation that isn't on the list with your own name and points. The progress screen shows what you did (Done) and what your instructor signed (Signed) separately.
Can I log work that doesn't involve a patient?
Yes. You log lab pieces, assisted work and milestones straight from the progress screen without opening a patient.
Plus and vouchers
Does Buddy Forever cost money?
The core is free. Buddy Plus adds the Lavender and Mint themes and unlimited active patients; for now it opens only with a voucher and there are no payments. Free accounts will have a limit of about 15 active patients.
How do I redeem a voucher, and what happens when Plus ends?
You type the code in Settings → Plan → “Redeem a voucher”, or at the voucher step in setup. When Plus ends nothing is deleted; your existing patients stay, and only adding new active patients above the free limit waits until you finish one or redeem a new voucher.
Closed beta
What does closed beta mean?
We haven't opened the app to everyone yet; students join by invitation and the product is still changing. The pilot at Altınbaş University starts in spring 2027. We don't share user numbers or reviews, because there's nothing to share yet.
Where do I send a suggestion or a bug report?
Use the “Suggest something” form in the app; we read every one. Or write to contact@buddyforever.app.
Didn't find your answer?
Write to us and we'll get back to you as soon as we can.